Everything is handmade with love and made to order. Please allow 3-5 business days for your order to be processed prior to shipping. During busy season or big sales, processing time may take 1-2 weeks. We will get your order processed as soon as possible and in the order that it was purchased. our products are made to order so you have the freshest product.
- Please track your package via the tracking number you were provided.
- Shipping times vary depending on your selected shipping method.
There are currently delays with USPS due to Covid-19 which may include a delay in them scanning your package. Your tracking may take longer to update in their system and does not mean it was lost. Once the package is in the possession of USPS, HauseofB is not responsible for lost, damage, or stolen items. Please contact USPS at 1-800-275-8777
HauseofB guarantees the delivery of products to the address provided at the time of purchase. If the customer fails to provide the correct address at the time of purchase, Liza Cosmetics Line will not be held liable or required to issue a refund for lost packages. Please make sure you enter the correct address before hitting 'submit'.
If your package has been marked 'DELIVERED,' we do not issue refunds for any 'DELIVERED' packages.
Disclaimer: Please be sure to correctly enter your address including any apartment or suite numbers before completing your order.